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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Scarafia Rebecca

October 19, 2024

5  out of  5
rating by Scarafia Rebecca
"So many wonderful things to say about Bob's office! Great Rates, helpful and friendly professionals always answering any concerns or questions that we have! I would highly recommend talking to Bob and the entire staff for all your insurance needs!"
We responded:
"Rebecca, thanks for saying these kind words about our team at my Grand Island State Farm agency. Thanks for insuring with us for all these years. Bob Piatek, agent"
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Kelsey Braxton

July 24, 2024

1  out of  5
rating by Kelsey Braxton
"I have never had an issue with State Farm until my experience with Bob Piatek's office. I moved to Texas at the end of May and set up a new policy with an office down here on June 7th. Bob has ignored cancellation requests from me AND the State Farm office in Texas, and this has resulted in double coverage and charges that I can't afford. Bob has FOUR assistants in his office for a VERY small island community in Upstate New York. There is no excuse to not answer or respond to calls or emails. It seems other reviewers have had similar issues, leading me to question if this is an established pattern for this location to scam people out of money hoping they don't notice the bank charges. Conveniently, you cannot cancel autopay online or in the app OR through another agent, and must call Bob's office to do so. If only they'd pick up! I've lodged a complaint with State Farm corporate and had to initiate a stop payment with my bank to protect my finances."
We responded:
"Hi Kelsey, generally, on a state to state transfer, the system would automatically cancel your old policies. This somehow did not happen so we have rectified this by backdating your cancellation to June 7. The refund will be on the way to your Texas mailing address. Bob Piatek"
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Andrew Ayler

June 27, 2024

5  out of  5
rating by Andrew Ayler
"I just dealt with Zach over the phone and it was the easiest, smoothest, and fastest vehicle transition I've ever done. And as a dealer, I've done over a thousand of these."
We responded:
"Andrew, thanks for all the positive things you said about Zach. Both he and I appreciate it. Bob Piatek, State Farm agent, Grand Island"
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Balachkhan Jalbani

April 10, 2024

5  out of  5
rating by Balachkhan Jalbani
"I am satisfied customer of state farm _ Bob Piatek. I have been with them over few years and the best guy to go to Brandon McDonough. He is the guy, he is respectful, nice and knows his stuff. Thank You brandon."
We responded:
"Balach, thanks so much for the positive review and the shout-out to my team member Brandon. I'm sure he appreciates it as well. Thanks for insuring with State Farm and my agency. Bob Piatek"
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aha joy

March 24, 2024

5  out of  5
rating by aha joy
"All of my concerns or changes to insurance policies are handled quickly via email. Zach is always very helpful!"
We responded:
"Aha, thanks for the positive comments about Zach and his service. Thanks for insuring with State Farm and my agency. Bob Piatek."
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Sheena Rojas

March 13, 2024

5  out of  5
rating by Sheena Rojas
"I have had Zack taking care of me since I first became a costumer 3 years ago!! Always there to help and answer anything - keep up the GREAT work Zack P"
We responded:
"Sheena, I appreciate the kind remarks and the high rating. I’m sure Zach does too. He always does a good job. Thank you for insuring with State Farm and my agency. Bob Piatek."
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Soni najia Soni

February 29, 2024

5  out of  5
rating by Soni najia Soni
"Very good very helpful thanks"
We responded:
"Soni, thanks so much for rating us so highly and for the kind remarks. Thanks for insuring with State farm and my agency. Bob Piatek."
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Viren Sachdeva

February 16, 2024

5  out of  5
rating by Viren Sachdeva
"I have been with State Farm from more than 3 years . Being a young driver, and having insurance on your name is a big blocker from hitting the road and having the freedom which you need. I recommend State farm to all new drivers for an affordable auto insurance, Ella was the one who gave me such a good and smooth experience from my first car till now with a great price which has effected my life so positively. Now, I have the freedom to go anywhere I want and not let it hit my pocket."
We responded:
"Viren, we’re honored to have you as an auto insurance client for a year now. Thanks for insuring with State Farm and my agency. Bob Piatek Viren, once thanks again for the positive review and especially mentioning my team member Ella. Both State Farm and I thank you for insuring with State Farm and my agency. Bob Piatek"
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Chris

January 23, 2024

5  out of  5
rating by Chris
"I was taken care of by Brandon at bob piatek’s for condo insurance. He was very professional and thorough with everything to make sure everything was good with what I needed. Thanks Brandon"
We responded:
"Thanks Chris for giving Brandon a shout out and also for the glowing review. Thanks also for insuring with State Farm and my agency. Bob Piatek."
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David Joonkyung Chi

December 19, 2023

5  out of  5
rating by David Joonkyung Chi
"I talked to Ella on the phone - she was so polite and helpful!"
We responded:
"David, thanks so much for giving Ella a shout-out about her great service. Thanks also for insuring with State Farm and my agency. Bob Piatek."
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Ahmad Tukhi

September 28, 2023

5  out of  5
rating by Ahmad Tukhi
"Bob Piatek - State Farm Insurance Agent great service to the community and specially many thanks to Brandon McDonough. You are the best!"
We responded:
"Ahmad, thanks for the very positive review and the kind remarks. I am so glad that you are pleased as is my team member Brandon. Thanks also for insuring with State Farm and my agency. "
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Usama Abid

August 23, 2023

5  out of  5
rating by Usama Abid
"Bob is so far the best, most professional insurance agent i have worked with. He is single pointedly focused and dedicated to your needs. I highly recommend anyone looking for a new insurance agent/company to consider Bob and his office."
We responded:
"Usama, it’s always a pleasure working with you. Thanks for the kind remarks, and for insuring with State Farm and my agency. Bob"
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Shafqat Siddiqui

August 17, 2023

5  out of  5
rating by Shafqat Siddiqui
"Brandon McDonough your the best... thank you soo much for helping me.."
We responded:
"Shafqat, I am so glad that you agree with me in saying that my team member Brandon is the best. Thanks for giving him a shout-out! Thanks for insuring with State Farm and my agency. Bob Piatek"
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Gil_plays_right

July 22, 2023

5  out of  5
rating by Gil_plays_right
"give me the best deal for insurance couldnt ask for anything better then the help of Shelina"
We responded:
"Gil_plays_right, I’m glad that my office manager Shellina was able to give you a great deal on your insurance. Thanks for insuring with State Farm and my agency. Bob Piatek. "
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Itz Hitesh

July 10, 2023

5  out of  5
rating by Itz Hitesh
"she is really good. i am very satisfied to got insurance with state farm."
We responded:
"Itz, thank you for the positive review, and thanks for insuring with State Farm and my agency. Bob Piatek."
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Akil Hossain

June 26, 2023

5  out of  5
rating by Akil Hossain
"Shalina is very helpfll with me she is a life saving i have savd alot of money thank u miss for helping me out.."
We responded:
"Amil, both Shellina and I are appreciative of your comments. Saving people money is what we do besides providing great insurance. Thanks for insuring with State Farm and my agency. Bob Piatek"
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Ravi Kapoor

June 23, 2023

5  out of  5
rating by Ravi Kapoor
"It’s best agency for insurance I have ever seen it specially miss shenille I mean she was awesome agent reallly very helpful understandable person to know custmer needs very well .."
We responded:
"Ravi, thanks for giving such a higher rating to our agency. My office manager, Shellina, also appreciates it. Thanks for insuring with State Farm and my agency. Bob Piatek "
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Aditya Patel

June 22, 2023

5  out of  5
rating by Aditya Patel
"Thank you so much Shellina Patel. I really appreciate your work, however i have never seen this type of employee who help me in hard situations and also you work for me to after your working hours to solve me issues. State farm is so luckiest organization to get this loyal and helpful employee for giving better service to everyone."
We responded:
"Aditya, I agree with you that State Farm and my agency is very fortunate and blessed to have Shellina working for us. I am glad you appreciate what we can do for you. Thanks for insuring with us. Bob Piatek, agent "
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Димон Ка

June 12, 2023

5  out of  5
rating by Димон Ка
"Brandon is the best!"
We responded:
"Mr Ka, thanks for giving my team member Brandon a shout-out! Thanks also for insuring with State Farm and my agency. Bob Piatek"
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Sayida Weaver

June 8, 2023

5  out of  5
rating by Sayida Weaver
"Agent Shellina is amazing!! She gave me and my husband great quotes for our insurance. I can’t thank her enough. While working with Shellina she was amazing! Very professional friendly and kind. I had a hundred questions and she took her time and answered every one of them. I highly recommend her!!! It was a pleasure to work with such an amazing soul."
We responded:
"Sayida, I am so glad that my Office Manager, Shellina, did her usual amazing job taking care of you and meeting your insurance needs. Thank you for insuring with State Farm and my agency. Bob Piatek"
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AJAY MOREIRA

June 7, 2023

5  out of  5
rating by AJAY MOREIRA
"Shellina assisted me as if I were Family. Her knowledge of insurance was amazing as I wasn’t aware of all the discounts I qualified for. Will refer everyone I know to Shellina of State Farm!!!!"
We responded:
"Ajay, I agree that my Office Manager Shellina is truly amazing! I’m glad you also think so. Thanks for insuring with State Farm in my agency. Bob Piatek "
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jairesh mohan

June 4, 2023

5  out of  5
rating by jairesh mohan
"Selina helped me get my insurance. Went above and beyond to get me the perfect package for perfect price and also at right time. Very highly recommend"
We responded:
"Jairesh, I am so glad that you’re happy with Shellina‘s work. Thanks for bringing your insurance to us and State Farm. Bob Piatek agent."
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Humaira Medha

May 9, 2023

5  out of  5
rating by Humaira Medha
"I had an amazing experience with State Farm. The only reason I had received a wonderful service because of Shellina. She was very kind and helpful. She is very patience and walked through me all the process and details. She tried her best to made me feel welcomed. I will highly recommend her. You won’t get disappointed. Very well deserving! I’m excited to continue my journey with State Farm. Thankyou Shellina for being AWESOME!!"
We responded:
"Humaira, wow! Such nice remarks about State Farm and my team member and State Farm representative Shellina. Thanks for the recommendation and thanks for insuring with State Farm and my agency. Bob Piatek"
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Jeff Suszczynski

May 1, 2023

5  out of  5
rating by Jeff Suszczynski
"This office has always been great to work with for many years, which is why I've continued to utilize their services for more than two decades. Ella in particular has always been very helpful, kind, prompt, and knowledgeable. She recently went above and beyond for a new policy I needed in short order, and her knowledge and efforts were greatly appreciated!"
We responded:
"Thanks Jeff for the kind words of praise for the efforts of the team in my office especially Ella. Thanks also for insuring with State Farm and my agency for all these years. Bob "
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Alexandros Nikolaides

April 14, 2023

5  out of  5
rating by Alexandros Nikolaides
"Amazing service. I recently bought my first car so this was my first time having to deal with insurance and Shellina made the whole process simple. She was super knowledgeable, helpful and was able to get me a great quote. Highly recommend."
We responded:
"Alexandros, welcome to the world of car ownership and insurance! Thanks for giving a shout-out to Shellina. Thanks also for insuring with State Farm and my agency. Bob Piatek."